UJTerms of Service

Terms & Conditions

Last updated: January 23, 2026

Please read these Terms and Conditions carefully before booking any trip with Unlocked Journey. By making a booking, you agree to be bound by these terms.

1. Booking & Payments

To secure a spot on any Unlocked Journey expedition, a non-refundable deposit of 30% is required at the time of booking.

  • The remaining balance is due 60 days prior to the departure date.
  • Prices are quoted in Thai Baht (THB) unless otherwise stated.

2. Cancellation Policy

We understand that plans can change. Our cancellation fees are calculated as follows:

Cancellation DateRefund Amount
More than 60 days before tripFull refund (minus deposit)
30 - 60 days before trip50% of trip cost refunded
Less than 30 days before tripNo refund

3. Liability & Safety

Unlocked Journey acts as an agent for transport companies and other contractors. We are not liable for any injury, damage, or loss caused by third-party operators.